DBD to Discontinue Walk-In Registration Services

On 13 March 2025, the Department of Business Development (“DBD”) under the Ministry of Commerce announced a major shift in its registration procedures, which permanently discontinue all paper-based and walk-in business registration services. Effective 1 July 2025, all registrations must be submitted electronically through the DBD Biz Regist digital platform. This initiative is part of the DBD’s ongoing digital transformation to enhance service efficiency, transparency, and user accessibility. 

1. Introduction 

This newsletter discusses the key details and timeline for implementation of the DBD’s recently announced permanent discontinuation of walk-in and paper-based business registration services. This development represents a significant shift in Thailand’s corporate registration process, and reflects the government's broader push toward digitalization. Businesses and legal representatives will need to adapt their internal procedures to comply with the new digital requirements, including the use of electronic signatures and registration via the designated system. 

2. Key Details 

The following highlights key aspects of the DBD’s transition to the DBD Biz Regist platform and important considerations for businesses and legal representatives: 

1. Permanent Shift to Digital Registration 

Effective 1 July 2025, the DBD will no longer accept any paper-based submissions or walk-in registrations. All business registrations must be submitted via the DBD Biz Regist system. 

2. Introduction of Digital Roles 

Users of the DBD Biz Regist system must register as either: 

1) a registration representative (open to the general public); or 
2) a signature certifier (limited to qualified individuals, such as members of the Thai Bar Association), who are authorized to certify the identities and signatures of authorized directors. 

A signature certifier is an individual who is qualified to certify registration documents submitted through the DBD Biz Regist system, while a registration representative may submit documents, but does not have the authority to certify them.  

3. Scope of Registrations 

The DBD Biz Regist platform accommodates a wide range of registration requests, including: 

1) incorporation of limited companies; 
2) incorporation of partnerships; 
3) registration of amendments, additions, or changes to company or partnership details; and 
4) registration of dissolution and completion of liquidation. 

Upon submission of a registration request, the system will generate a submission list, allowing applicants to track the status of their requests in real time. 

4. Electronic Signature Support 

The system allows the use of electronic signatures for execution of documents and/or electronic forms (“e-Forms”) for submission through the DBD Biz Regist system, with no need for the signatory to be physically present before the registrar.  

If the authorized signatory (i.e., company promoter or authorized director) is unable to use electronic signature programs, it is possible to sign a certified consent form physically, which a signature certifier then may scan and submit electronically, or submit the form physically via an authorized representative at any Office of the Central Company and Partnership Registration or Office of Provincial Commercial Affairs nationwide. 

5. Support Services 

To facilitate this transition, the DBD will provide consultation counters and digital support to assist users with the transition to the online system, including guidance on document submission and completion of e-Forms. 

3. Timeline 

The process of discontinuing walk-in and paper-based registration services began with the DBD’s official announcement on 13 March 2025. During the transition period, from March to June 2025, businesses and legal representatives will have time to familiarize themselves with the DBD Biz Regist platform, with support from public awareness initiatives and consultation services. The new procedures will take full effect on 1 July 2025, at which time all business registration submissions must be completed exclusively through the digital system. 

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